Friday, August 22, 2008

Same call, different day

Her: This is Alice from I need to speak to the person in charge of your hiring.

Me: What do you need, exactly?

Her: I need to speak to the person in charge of your hiring to tell him or her about the products and services we offer.

Me: We are not interested. Please put us on the "do not call" list.

Her: Can I ask why you are not interested?

Me: No. We just aren't. Please put us on the "do not call" list.

Her: Well, ma'am, who would it be that I could talk to about hiring in the future?

Me: No one. Because you are putting us on the "do not call" list, remember?

Her: *sigh* O-kaaaay. Thanks for your help.

Seriously people! I only have a small problem with you calling as long as you are polite and respectful and immediately responsive when I tell you not to call back. I have a huge problem when you think you are all hot stuff, like this lady, and figure that you can weasel more information out of me just because you are more well-spoken than the average telemarketer and I must just be a lowly receptionist who has been given a charge not to let telemarketers disturb the higher-ups but is incapable of making a decision about whether my company needs what you are selling.

Well, guess what sistah, unbeknownst to you, you did reach the person in charge of hiring and she told you in no uncertain terms to stuff it. And as the person in charge of hiring (and lady, if you really wanted to impress you might use a more professional term like "HR Specialist"... just a thought) I want to let you know that we will never, ever, ever use Ever.

And no, you cannot ask why.


Kari said...


Shauna said...

The other day my cell phone company called me to upsell me products on my cell phone while I was at work. I told the gentleman that I was not interested and then added that I was at work (because I was annoyed that he would call me on my cell phone during business hours). Then he asked me when would be a better time to reach me. So I said, "Never, because I'm not interested."

Some people.

Anonymous said...

Do you have any idea what they wanted? Or doo you always shut people down without finding why they were calling?

Andrea said...

I do have an idea what she wanted. She told me that she wanted to discuss the products and services her company can provide. Since she also told me that she works for and she wanted to speak to the person in charge of hiring, I think it's a safe bet to say that she wanted to discuss ways she felt her business could help my company with our hiring needs.

Since we don't have any hiring needs, I could say, "I'm not interested," and have it not only be true but an effective way of keeping her from wasting my time.

But, yes. She was lucky to get so much information through to me. I do usually shut people down without finding why they are calling.

Shauna said...

I'm the same way, Andrea. If I need some kind of good or service, I'm going to do what every red-blooded American does and Google it, do my research and then seek out that good or service MYSELF and purchase it. I don't want to waste my time talking to every telemarketer that calls just in case it's something I've been missing in my life.