I went into an office the other day to pick up a letter which I was told was left at the front desk. The receptionist is sitting a a desk which has a little raised counter attached to it so the public can write checks or whatever on it, and so I can't see over into her workspace.
Me: I'm Andrea Fox. I'm here to pick up a letter that was left for me.
Receptionist: A what?
Me: An envelope. It has a letter in it.
Receptionist (looking around her desk): I don't see anything. What's your name?
Me: Andrea Fox. I was told yesterday that it was ready and I could pick it up at the front desk today.
Receptionist: Hmmm.... there's nothing here. (looking around again) Could it be under a different name?
Me: No. It's just an envelope with a letter in it. I was told it was already ready and at the front desk. Is there another place that might be "the front desk?"
Receptionist: Well... no. I just... there's just nothing here... (flags down a coworker)... Hey, I'm looking for a letter for Andr...
Co-worker (grabs an envelope that is hanging at eye-level, right in front of the receptionist's face with the words ANDREA FOX WILL PICK UP ON WEDNESDAY emblazoned on the face): Andrea Fox?
Receptionist: Oh... is this what you are looking for?
Me (blink, blink): Yes. Thank you.